Built for sensitive operational environments

IDEA is built for organizations managing sensitive facilities, safety, and incident data. Role-based permissions, structured workflows, and audit records ensure secure access.

IDEA permissions and roles preview
Role-based access
Data encryption

Compliance

  • SOC 2
    SOC 2Type II
  • ISO 27001
    ISO27001
  • HIPAA
    HIPAACompliant
  • GDPR
    GDPRCompliant
  • PCI DSS
    PCI DSSCompliant

Built for trust

The right controls for every role

IDEA's security model is built for operational environments — where sensitive data and critical decisions require clear access controls and audit trails.

  • Role-Based Access

    Limit visibility by role, department, workflow, location, or sensitivity. Staff see only what they need to do their job.

  • Audit-Friendly Records

    Maintain clear histories of reports, comments, files, assignments, status changes, and resolution steps.

  • Sensitive Workflow Controls

    Manage incidents, safety reports, policy concerns, and emergency actions with appropriate administrative oversight.

  • Configurable Retention & Governance

    Support organizational policies for records, reporting, and operational review. Configure data retention to match your requirements.

  • Responsible Emergency Design

    Emergency communication workflows are supplemental and configured according to organizational policy, applicable law, and provider availability.

  • Work Order Backlog trend chart preview

How IDEA handles your data

Your operations are sensitive — your platform should reflect that

IDEA is built to protect the data, workflows, and people your organization depends on — without adding complexity to daily use.

  • Secure by Design
  • Privilege Access
  • Data Ownership
  • Always Compliant
  • Network Security

    Firewalls, WAF, and DDoS protection

  • Data Protection

    Encryption, tokenization, and secure key management

  • Application Security

    Secure SDLC, vulnerability scanning, and penetration testing

  • Infrastructure Security

    Hardened environments and least privilege access

  • Monitoring & Alerts

    Real-time monitoring with automated threat detection

Talk to Our Team

We're happy to walk through IDEA's access controls, data handling, and configuration options for your specific operational environment.

Operations dashboard screens preview